ITIL (Information Technology Infrastructure Library) is a certificate intended for those people who use the high quality IT services and support, but also want to learn something about IT Service management.
www.itil-officialsite.com
ITIL Foundation for IT Service Management
What can you learn
- Service Management as a practice
- Service Lifecycle
- Key Principles and Models
- Generic Concepts
- Selected Processes
- Selected Roles
- Selected Functions
- Technology and Architecture
- ITIL Qualification scheme
For whom is the course intended?
ITIL training suits to the people who want to become or already working as team members in IT support or as IT support managers.
Obtaining ITIL certification, the student demonstrates the possession of skillsnecessary for successful planning, implementation, management andresolution of problems in IT support.
How long does the course last?
The course consists of 20 lessons. The lectures are held three times a week in the evening. Each lecture consists of two lessons.
Literature
Each candidate is provided with official licensed literature. The literature is included in the price of the course.
Exams and Certificates
It is obligatory to pass one ITIL exam to get the ITIL certificate:
All the exams necessary for certification can be taken at IT centerNecessary prerequisites
The candidates should have some experience in maintaining operative systems. They should also have some basic knowledge about network technologies
Teachers
Vladimir Jaukovię
Dipl.Ing. El, MCP , MCSA, MCSE, CCNA, LCNA,
ITIL V2 Service Manager, ITIL V3 Expert, PMP
Payment
The price of the course for a physical person is: 500 + taxes
The price of the course for a juristic person is: 600 + taxes
The price is fixed in points: 1 point is one euro. You should pay in dinars by the official average exchange rate of the National Bank of Serbia on the day of the payment. You can pay on installments without going to the bank.
